Question 1

Double-loop feedback can be defined as

Accepted Answer

A)  feedback that deals with both the effectiveness of strategy implementation and the validity of the assumptions underlying the strategy. 
B)  feedback that emphasizes the effectiveness of strategy implementation and the costs of implementation. 
C)  feedback that emphasizes the validity and assumptions underlying the strategy and the costs of the strategy. 
D)  feedback on lead indicators and lag indicators. 
A)  feedback that deals with both the effectiveness of strategy implementation and the validity of the assumptions underlying the strategy. 
B)  feedback that emphasizes the effectiveness of strategy implementation and the costs of implementation. 
C)  feedback that emphasizes the validity and assumptions underlying the strategy and the costs of the strategy. 
D)  feedback on lead indicators and lag indicators. A

Question 2

Which of the following would be a subjective measure?

Accepted Answer

A)  employee capabilities 
B)  market share 
C)  return on investment 
D)  cost per unit 
A)  employee capabilities 
B)  market share 
C)  return on investment 
D)  cost per unit A

Question 3

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following would be a lead measure?

Accepted Answer

A)  customer profitability 
B)  cost per employee 
C)  return on investment 
D)  employee training hours 
A)  customer profitability 
B)  cost per employee 
C)  return on investment 
D)  employee training hours

Question 5

The strategy map connects the balanced scorecard strategy with an organization's administration.

Accepted Answer

A) True 
 B)False

Question 6

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT true about activity-based responsibility accounting?

Accepted Answer

A)  The emphasis changes from cost reduction through change to cost control. 
B)  The emphasis includes financial results as well as how things are done. 
C)  Responsibility moves from one dimension to two dimensions. 
D)  It moves from a control system to a performance management system. 
A)  The emphasis changes from cost reduction through change to cost control. 
B)  The emphasis includes financial results as well as how things are done. 
C)  Responsibility moves from one dimension to two dimensions. 
D)  It moves from a control system to a performance management system.

Question 8

Mobility, Inc., manufactures a product that experiences the following activities: Processing (three departments) 18 hours
Moving (four moves) 2 hours
Waiting time 14 hours
Storage time (before delivery) 26 hours
The MCE for the product is

Accepted Answer

A)  0.48. 
B)  0.30. 
C)  0.42. 
D)  0.45. 
A)  0.48. 
B)  0.30. 
C)  0.42. 
D)  0.45.

Question 9

At the beginning of 2016, Haroldson Company installed a JIT purchasing and manufacturing system. The following information has been gathered about one of the company's products.   The theoretical velocity per hour is

Accepted Answer

A)  3.0 units. 
B)  2.8 units. 
C)  1.5 units. 
D)  1.55units. 
A)  3.0 units. 
B)  2.8 units. 
C)  1.5 units. 
D)  1.55units.

Question 10

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Accepted Answer

A)  process efficiency 
B)  suggestions per employee 
C)  customer satisfaction 
D)  units product cost 
A)  process efficiency 
B)  suggestions per employee 
C)  customer satisfaction 
D)  units product cost

Question 11

Activity-based responsibility accounting focuses on processes and uses both operational and financial measures.

Accepted Answer

A) True 
 B)False

Question 12

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Accepted Answer

A)  customer profitability 
B)  cost per customer 
C)  percentage of returns 
D)  number of patents pending 
A)  customer profitability 
B)  cost per customer 
C)  percentage of returns 
D)  number of patents pending

Question 13

Activity-based evaluation and strategic-based evaluation incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Accepted Answer

Activity-based evaluation and strategic-

Question 14

Incentives must be structured and resources allocated to support the strategy chosen.

Accepted Answer

A) True 
 B)False

Question 15

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Accepted Answer

A)  increase the number of new products 
B)  increase customer acquisition 
C)  increase motivation and alignment 
D)  improve asset utilization 
A)  increase the number of new products 
B)  increase customer acquisition 
C)  increase motivation and alignment 
D)  improve asset utilization

Question 16

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

Accepted Answer

There are lead and lag measures. Lead me

Question 17

The outcome measures that are expressed in monetary terms are called:

Accepted Answer

A)  Objective measures 
B)  External measures 
C)  Lag measures 
D)  Financial measures 
A)  Objective measures 
B)  External measures 
C)  Lag measures 
D)  Financial measures

Question 18

Setting balanced objectives, target values, and rewards are steps in developing the __________ .

Accepted Answer

The answer of Setting balanced objectives, target values, and rewards...

Question 19

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

Accepted Answer

A)  scorecard measures are linked by cause-and-effect relationships 
B)  performance measures are derived from strategy 
C)  benchmarking plays a critical role 
D)  performance measures should be balanced between outcome and lead measures 
A)  scorecard measures are linked by cause-and-effect relationships 
B)  performance measures are derived from strategy 
C)  benchmarking plays a critical role 
D)  performance measures should be balanced between outcome and lead measures

Question 20

How can management communicate strategy? What are three methods for achieving strategic alignment? What management failure can keep strategy from being actionable?

Accepted Answer

Strategy can be communicated to employee

Double-loop feedback can be defined as

Which of the following would be a subjective measure?

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Which of the following would be a lead measure?

The strategy map connects the balanced scorecard strategy with an organization's administration.

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

Which of the following is NOT true about activity-based responsibility accounting?

Mobility, Inc., manufactures a product that experiences the following activities: Processing (three departments) 18 hours Moving (four moves) 2 hours Waiting time 14 hours Storage time (before delivery) 26 hours The MCE for the product is

At the beginning of 2016, Haroldson Company installed a JIT purchasing and manufacturing system. The following information has been gathered about one of the company's products. The theoretical velocity per hour is

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Activity-based responsibility accounting focuses on processes and uses both operational and financial measures.

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Activity-based evaluation and strategic-based evaluation incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Incentives must be structured and resources allocated to support the strategy chosen.

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

The outcome measures that are expressed in monetary terms are called:

Setting balanced objectives, target values, and rewards are steps in developing the __________ .

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

How can management communicate strategy? What are three methods for achieving strategic alignment? What management failure can keep strategy from being actionable?

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility, Accounting, Performance Evaluation, and Transfer Pricing

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters

Exam 13: The Balanced Scorecard: Strategic-Based Control

Double-loop feedback can be defined as

Which of the following would be a subjective measure?

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Which of the following would be a lead measure?

The strategy map connects the balanced scorecard strategy with an organization's administration.

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

Which of the following is NOT true about activity-based responsibility accounting?

Mobility, Inc., manufactures a product that experiences the following activities: Processing (three departments) 18 hours Moving (four moves) 2 hours Waiting time 14 hours Storage time (before delivery) 26 hours The MCE for the product is

At the beginning of 2016, Haroldson Company installed a JIT purchasing and manufacturing system. The following information has been gathered about one of the company's products. The theoretical velocity per hour is

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Activity-based responsibility accounting focuses on processes and uses both operational and financial measures.

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Activity-based evaluation and strategic-based evaluation incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Incentives must be structured and resources allocated to support the strategy chosen.

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

The outcome measures that are expressed in monetary terms are called:

Setting balanced objectives, target values, and rewards are steps in developing the __________ .

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

How can management communicate strategy? What are three methods for achieving strategic alignment? What management failure can keep strategy from being actionable?

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility, Accounting, Performance Evaluation, and Transfer Pricing

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters