Exam 12: Communicating in the Digital Age

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Coordination of effort,common goal,division of labour,and hierarchy of authority constitute an organization.

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The hierarchy of authority specifies that each employee will become better at performing standardized tasks over time.

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The challenge in business is to achieve a workable balance between an extreme centralized and extreme decentralized system.

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A functional department structure is grouped by product line or service category.

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A(n)_____________ system is said to be relatively self-sufficient.

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Alicia,a worker at Canada Post,helps to provide research,advice,and recommendations to line managers.What is Alicia's role in the organization?

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Decentralized decision making occurs when

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Work is organized by

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The division of labour,a hierarchy of authority,a framework of rules,and administrative impersonality is the foundation of _____________ theory of bureaucracy.

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Organic organizations tend to be successful when the environment is

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The approach to decision making in an organic organization is

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Company Ajax set up a division in Quebec to serve the French-speaking customers.Which departmentation structure is this an example of?

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A contemporary structure that has work redirected to an outside company is called a(n)

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A narrow span of control may mean closer supervision and higher administrative costs.

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Unlike the traditional military/mechanical theorists who downplayed the environment,advocates of the biological model stress organization-environment interaction.

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According to Max Weber,personnel decisions such as hiring and promoting should be based on competence and not on favoritism.

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Which effectiveness criterion is also known as the 'healthy systems' approach?

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