Question 1

A company trying to capitalize on its vision to be a socially conscious enterprise would benefit from the circular structure.

Accepted Answer

A) True 
 B)False

Question 2

A small core organization that outsources major business functions is known as a(n)________ organization.

Accepted Answer

A) matrix 
B) virtual 
C) organic 
D) bureaucratic 
E) mechanistic 
A) matrix 
B) virtual 
C) organic 
D) bureaucratic 
E) mechanistic

Question 3

Work specialization,when overutilized,results in employee boredom,stress and absenteeism.

Accepted Answer

A) True 
 B)False

Question 4

Research tends to support that a wide span of control and the autonomy this provides to employees,gives ________ employees ________ job satisfaction.

Accepted Answer

A) all,lower 
B) most,lower 
C) all,higher 
D) most,higher 
E) no,any 
A) all,lower 
B) most,lower 
C) all,higher 
D) most,higher 
E) no,any

Question 5

Terri is upset because tasks that previously were part of her job are now subdivided into separate jobs as a result of recent reorganization.This is an example of

Accepted Answer

A) work specialization. 
B) departmentalization. 
C) infrastructure. 
D) chain of command. 
E) decentralization. 
A) work specialization. 
B) departmentalization. 
C) infrastructure. 
D) chain of command. 
E) decentralization.

Question 6

Ted works for an aluminum tubing manufacturer that has separate departments for casting,press,tubing,inspecting,and shipping.This is known as departmentalization by

Accepted Answer

A) osmosis. 
B) product. 
C) function. 
D) process. 
E) service. 
A) osmosis. 
B) product. 
C) function. 
D) process. 
E) service.

Question 7

Emilio's company is very innovative and seeks to defeat its competition by introducing a steady stream of new products.The best organizational structure for this company would likely be

Accepted Answer

A) organic. 
B) matrix. 
C) mechanistic. 
D) imitation. 
E) simple. 
A) organic. 
B) matrix. 
C) mechanistic. 
D) imitation. 
E) simple.

Question 8

Donna works in sales for an office supplies firm that has separate retail,wholesale,and government departments.This is known as departmentalization by

Accepted Answer

A) geography. 
B) service. 
C) process. 
D) customer. 
E) function. 
A) geography. 
B) service. 
C) process. 
D) customer. 
E) function.

Question 9

In a highly formalized organization,job behaviours are relatively

Accepted Answer

A) programmed. 
B) nonprogrammed. 
C) discretionary. 
D) non-existent. 
E) flexible. 
A) programmed. 
B) nonprogrammed. 
C) discretionary. 
D) non-existent. 
E) flexible.

Question 10

Wazi feels very comfortable working for an organization that has a clear chain of command,a lot of departmentalization,and a narrow span of control,as this suits his personality.This is an example of what kind of structure?

Accepted Answer

A) mechanistic 
B) flat 
C) organic 
D) transitional 
E) hybrid 
A) mechanistic 
B) flat 
C) organic 
D) transitional 
E) hybrid

Question 11

Which term refers to how an organization transfers its inputs to outputs?

Accepted Answer

A) technology 
B) structure 
C) strategy 
D) environment 
E) innovation 
A) technology 
B) structure 
C) strategy 
D) environment 
E) innovation

Question 12

Companies like Starbucks focus on lean management techniques to reduce bureaucracy and speed customer service.

Accepted Answer

A) True 
 B)False

Question 13

The matrix structure combines the

Accepted Answer

A) functional and simple structures. 
B) functional and product structures. 
C) simple and product structures. 
D) organic and mechanistic structures. 
E) bureaucracy and mechanistic structures. 
A) functional and simple structures. 
B) functional and product structures. 
C) simple and product structures. 
D) organic and mechanistic structures. 
E) bureaucracy and mechanistic structures.

Question 14

Decentralized organizations tend to allow low-level personnel to make discretionary decisions.

Accepted Answer

A) True 
 B)False

Question 15

Changes in corporate strategy precede and lead to

Accepted Answer

A) changes in the environment. 
B) better communication. 
C) increased productivity. 
D) changes in an organization's structure. 
E) satisfying management's demands. 
A) changes in the environment. 
B) better communication. 
C) increased productivity. 
D) changes in an organization's structure. 
E) satisfying management's demands.

Question 16

After a recent reorganization,Steve's boss is wondering whether he has too many people reporting to him.His boss is concerned about his

Accepted Answer

A) delegation. 
B) span of control. 
C) command and control. 
D) motivation. 
E) decentralization. 
A) delegation. 
B) span of control. 
C) command and control. 
D) motivation. 
E) decentralization.

Question 17

When decision-making authority is concentrated in a single point,the organization is structured using

Accepted Answer

A) delegation. 
B) formalization. 
C) complexity. 
D) centralization. 
E) span of control. 
A) delegation. 
B) formalization. 
C) complexity. 
D) centralization. 
E) span of control.

Question 18

If an environment is one that can support growth,it can be said that it has the ________ for growth.

Accepted Answer

A) capacity 
B) volatility 
C) complexity 
D) technology 
E) desire 
A) capacity 
B) volatility 
C) complexity 
D) technology 
E) desire

Question 19

What is a big drawback of the divisional structure?

Accepted Answer

A) addressing specific concerns of various units within the organization 
B) providing clear responsibility for all activities related to a product 
C) increased cost from overlapping tasks between divisions 
D) increased coordination in units 
E) multiple strategies required for different regions 
A) addressing specific concerns of various units within the organization 
B) providing clear responsibility for all activities related to a product 
C) increased cost from overlapping tasks between divisions 
D) increased coordination in units 
E) multiple strategies required for different regions

Question 20

Organizations have different structures,but the structure has little bearing on employee attitudes and behaviour.

Accepted Answer

A) True 
 B)False

A company trying to capitalize on its vision to be a socially conscious enterprise would benefit from the circular structure.

A small core organization that outsources major business functions is known as a(n)________ organization.

Work specialization,when overutilized,results in employee boredom,stress and absenteeism.

Research tends to support that a wide span of control and the autonomy this provides to employees,gives employees job satisfaction.

Terri is upset because tasks that previously were part of her job are now subdivided into separate jobs as a result of recent reorganization.This is an example of

Ted works for an aluminum tubing manufacturer that has separate departments for casting,press,tubing,inspecting,and shipping.This is known as departmentalization by

Emilio's company is very innovative and seeks to defeat its competition by introducing a steady stream of new products.The best organizational structure for this company would likely be

Donna works in sales for an office supplies firm that has separate retail,wholesale,and government departments.This is known as departmentalization by

In a highly formalized organization,job behaviours are relatively

Wazi feels very comfortable working for an organization that has a clear chain of command,a lot of departmentalization,and a narrow span of control,as this suits his personality.This is an example of what kind of structure?

Which term refers to how an organization transfers its inputs to outputs?

Companies like Starbucks focus on lean management techniques to reduce bureaucracy and speed customer service.

The matrix structure combines the

Decentralized organizations tend to allow low-level personnel to make discretionary decisions.

Changes in corporate strategy precede and lead to

After a recent reorganization,Steve's boss is wondering whether he has too many people reporting to him.His boss is concerned about his

When decision-making authority is concentrated in a single point,the organization is structured using

If an environment is one that can support growth,it can be said that it has the ________ for growth.

What is a big drawback of the divisional structure?

Organizations have different structures,but the structure has little bearing on employee attitudes and behaviour.

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Change

Filters

Exam 13: Organizational Structure

A company trying to capitalize on its vision to be a socially conscious enterprise would benefit from the circular structure.

A small core organization that outsources major business functions is known as a(n)________ organization.

Work specialization,when overutilized,results in employee boredom,stress and absenteeism.

Research tends to support that a wide span of control and the autonomy this provides to employees,gives ________ employees ________ job satisfaction.

Terri is upset because tasks that previously were part of her job are now subdivided into separate jobs as a result of recent reorganization.This is an example of

Ted works for an aluminum tubing manufacturer that has separate departments for casting,press,tubing,inspecting,and shipping.This is known as departmentalization by

Emilio's company is very innovative and seeks to defeat its competition by introducing a steady stream of new products.The best organizational structure for this company would likely be

Donna works in sales for an office supplies firm that has separate retail,wholesale,and government departments.This is known as departmentalization by

In a highly formalized organization,job behaviours are relatively

Wazi feels very comfortable working for an organization that has a clear chain of command,a lot of departmentalization,and a narrow span of control,as this suits his personality.This is an example of what kind of structure?

Which term refers to how an organization transfers its inputs to outputs?

Companies like Starbucks focus on lean management techniques to reduce bureaucracy and speed customer service.

The matrix structure combines the

Decentralized organizations tend to allow low-level personnel to make discretionary decisions.

Changes in corporate strategy precede and lead to

After a recent reorganization,Steve's boss is wondering whether he has too many people reporting to him.His boss is concerned about his

When decision-making authority is concentrated in a single point,the organization is structured using

If an environment is one that can support growth,it can be said that it has the ________ for growth.

What is a big drawback of the divisional structure?

Organizations have different structures,but the structure has little bearing on employee attitudes and behaviour.

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Change

Filters

Research tends to support that a wide span of control and the autonomy this provides to employees,gives employees job satisfaction.