Question 1

Thinking of money as a motivator,expectancy theory mainly suggests that

Accepted Answer

A) money plays no part in motivating employee behaviour. 
B) money is the only extrinsic motivator. 
C) individuals need to value the reward,whether it is money or something else,or it won't be motivational. 
D) individuals care little about the value of the reward but appreciate the gesture. 
E) the mere suggestion of more money will motivate employees. 
A) money plays no part in motivating employee behaviour. 
B) money is the only extrinsic motivator. 
C) individuals need to value the reward,whether it is money or something else,or it won't be motivational. 
D) individuals care little about the value of the reward but appreciate the gesture. 
E) the mere suggestion of more money will motivate employees. C

Question 2

Personally congratulating an employee in private for a good job is an example of:

Accepted Answer

A) managerial effectiveness. 
B) Maslow's hierarchy theory. 
C) employee recognition. 
D) Herzberg's motivation-hygiene theory. 
E) expectant behaviour. 
A) managerial effectiveness. 
B) Maslow's hierarchy theory. 
C) employee recognition. 
D) Herzberg's motivation-hygiene theory. 
E) expectant behaviour. C

Question 3

Research on pay found organizations paying more attracted better-qualified,more motivated employees who stayed with the organization longer; these organizations have

Accepted Answer

A) higher employee morale. 
B) higher customer satisfaction. 
C) higher employee productivity. 
D) higher employee productivity and higher customer satisfaction. 
E) higher employee morale,higher employee productivity and higher customer satisfaction. 
A) higher employee morale. 
B) higher customer satisfaction. 
C) higher employee productivity. 
D) higher employee productivity and higher customer satisfaction. 
E) higher employee morale,higher employee productivity and higher customer satisfaction. E

Question 4

Flextime tends to reduce absenteeism.

Accepted Answer

A) True 
 B)False

Question 5

Studies have shown recognition to be the most powerful workplace motivator.

Accepted Answer

A) True 
 B)False

Question 6

The JCM is well researched and evidence supports that there is a multiple set of

Accepted Answer

A) task variety. 
B) job characteristics. 
C) task identity. 
D) task significance. 
E) skill variety. 
A) task variety. 
B) job characteristics. 
C) task identity. 
D) task significance. 
E) skill variety.

Question 7

SCENARIO 5-1 Your corporation has decided to let employees purchase stock in an employee stock ownership plan (ESOP).Each employee will have the opportunity to have a certain percentage of his or her pay put into an account to purchase stock in the company.
-Refer to Scenario 5-1.Employees will probably experience psychological ownership of the company based just on owning shares.

Accepted Answer

A) True 
 B)False

Question 8

Rewards do not need to be linked to the type of performance expected.

Accepted Answer

A) True 
 B)False

Question 9

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Accepted Answer

A) merit-based. 
B) skill-based. 
C) piece-rate. 
D) bonus based. 
E) ESOP. 
A) merit-based. 
B) skill-based. 
C) piece-rate. 
D) bonus based. 
E) ESOP.

Question 10

Working at home via a computer linked to the office is called telecommuting.

Accepted Answer

A) True 
 B)False

Question 11

In Canada,women with flexible work schedules experience less stress.

Accepted Answer

A) True 
 B)False

Question 12

A designer who designs a belt,selects the leather,shaves and tools the leather and finishes it to perfection is an example of high

Accepted Answer

A) autonomy. 
B) task identity. 
C) task significance. 
D) skill variety. 
E) feedback. 
A) autonomy. 
B) task identity. 
C) task significance. 
D) skill variety. 
E) feedback.

Question 13

Discuss,using examples,the three alternative work arrangements: telecommuting,job sharing,and flextime.

Accepted Answer

- Telecommuting-allows employees to work

Question 14

Money is probably the most emotionally meaningful object in contemporary life.Only

Accepted Answer

A) sex and ambition are its close competitors. 
B) ego and ambition are its close competitors. 
C) shelter and ambition are its close competitors. 
D) food and sex are its close competitors. 
E) food and shelter are its close competitors. 
A) sex and ambition are its close competitors. 
B) ego and ambition are its close competitors. 
C) shelter and ambition are its close competitors. 
D) food and sex are its close competitors. 
E) food and shelter are its close competitors.

Question 15

One strength of a variable-pay program is that it

Accepted Answer

A) encourages individuals to work together effectively. 
B) increases the skill levels of employees. 
C) motivates task performance. 
D) can reduce the number of employees needed. 
E) can cause unhealthy competition among employees. 
A) encourages individuals to work together effectively. 
B) increases the skill levels of employees. 
C) motivates task performance. 
D) can reduce the number of employees needed. 
E) can cause unhealthy competition among employees.

Question 16

Participative management includes

Accepted Answer

A) workers setting targets with co-workers. 
B) subordinates reporting to supervisors. 
C) workers participating as team leaders. 
D) subordinates sharing decision-making with immediate superiors. 
E) workers sitting on the board of directors. 
A) workers setting targets with co-workers. 
B) subordinates reporting to supervisors. 
C) workers participating as team leaders. 
D) subordinates sharing decision-making with immediate superiors. 
E) workers sitting on the board of directors.

Question 17

Flextime tends to reduce absenteeism and frequently improves employee productivity.

Accepted Answer

A) True 
 B)False

Question 18

Setting pay levels requires the balancing of internal and external equity.

Accepted Answer

A) True 
 B)False

Question 19

Steve,a new employee,was surprised to learn that if his department was able to produce a given quantity of product in less time than before,the cost savings would,in part,be shared with every member of the department.This is an example of profit sharing.

Accepted Answer

A) True 
 B)False

Question 20

A call center operator who must answer calls as they come according to routine,highly scripted procedures is an example of low

Accepted Answer

A) task identity. 
B) skill variety. 
C) autonomy. 
D) feedback. 
E) task significance. 
A) task identity. 
B) skill variety. 
C) autonomy. 
D) feedback. 
E) task significance.

Thinking of money as a motivator,expectancy theory mainly suggests that

Personally congratulating an employee in private for a good job is an example of:

Research on pay found organizations paying more attracted better-qualified,more motivated employees who stayed with the organization longer; these organizations have

Flextime tends to reduce absenteeism.

Studies have shown recognition to be the most powerful workplace motivator.

The JCM is well researched and evidence supports that there is a multiple set of

Rewards do not need to be linked to the type of performance expected.

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Working at home via a computer linked to the office is called telecommuting.

In Canada,women with flexible work schedules experience less stress.

A designer who designs a belt,selects the leather,shaves and tools the leather and finishes it to perfection is an example of high

Discuss,using examples,the three alternative work arrangements: telecommuting,job sharing,and flextime.

Money is probably the most emotionally meaningful object in contemporary life.Only

One strength of a variable-pay program is that it

Participative management includes

Flextime tends to reduce absenteeism and frequently improves employee productivity.

Setting pay levels requires the balancing of internal and external equity.

Steve,a new employee,was surprised to learn that if his department was able to produce a given quantity of product in less time than before,the cost savings would,in part,be shared with every member of the department.This is an example of profit sharing.

A call center operator who must answer calls as they come according to routine,highly scripted procedures is an example of low

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 5: Motivation in Action

Thinking of money as a motivator,expectancy theory mainly suggests that

Personally congratulating an employee in private for a good job is an example of:

Research on pay found organizations paying more attracted better-qualified,more motivated employees who stayed with the organization longer; these organizations have

Flextime tends to reduce absenteeism.

Studies have shown recognition to be the most powerful workplace motivator.

The JCM is well researched and evidence supports that there is a multiple set of

Rewards do not need to be linked to the type of performance expected.

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Working at home via a computer linked to the office is called telecommuting.

In Canada,women with flexible work schedules experience less stress.

A designer who designs a belt,selects the leather,shaves and tools the leather and finishes it to perfection is an example of high

Discuss,using examples,the three alternative work arrangements: telecommuting,job sharing,and flextime.

Money is probably the most emotionally meaningful object in contemporary life.Only

One strength of a variable-pay program is that it

Participative management includes

Flextime tends to reduce absenteeism and frequently improves employee productivity.

Setting pay levels requires the balancing of internal and external equity.

Steve,a new employee,was surprised to learn that if his department was able to produce a given quantity of product in less time than before,the cost savings would,in part,be shared with every member of the department.This is an example of profit sharing.

A call center operator who must answer calls as they come according to routine,highly scripted procedures is an example of low

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, creativity, and Ethics

Organizational Structure

Organizational Change

Filters