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    Sales Management
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    Exam 14: Assessing the Performance of the Sales Force and the People Who Comprise It
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    Performance Reviews That Are Influenced by How Much a Manager
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Performance Reviews That Are Influenced by How Much a Manager

Question 62

Question 62

Multiple Choice

Performance reviews that are influenced by how much a manager likes or dislikes a sales representative are examples of:


A) central tendency bias
B) outcome bias
C) halo effect
D) interpersonal bias
E) leniency or harshness tendency

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