Multiple Choice
Steven rides his bicycle everywhere. It is his sole method of transportation, so he does everything necessary to keep it in top running condition. When the chain started to slip a little, he knew that the bike needed to be taken in for servicing at his local bike shop. At this point, Steven was in the___________ stage of the consumer decision-making process.
A) postpurchase evaluation
B) need recognition
C) internal search
D) external search
Correct Answer:
Verified
Correct Answer:
Verified
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