Multiple Choice
Which of the following would be considered an indirect customer touch point?
A) in-store interactions
B) news articles
C) return counters
D) voice mail systems
E) service calls
Correct Answer:

Verified
Correct Answer:
Verified
Q50: Niche-segment strategies differ from mass-market strategy in
Q51: In the context of market segmentation,interests,opinions,and leisure
Q52: A large-segment strategy differs from a mass-market
Q53: Which of the following is used to
Q54: Which of the following segmentation strategies involves
Q55: Kate owns a women's fashion apparel manufacturing
Q56: Which of the following is a demographic
Q57: David has determined that there are meaningful
Q58: The benefit of needs-based market segmentation is
Q60: In customer relationship management,every interaction with a