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    Business
  3. Study Set
    Market Based Management
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    Exam 1: Customer Focus, customer Performance, and Profit Impact
  5. Question
    Which of the Following Is a Component of Customer Loyalty
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Which of the Following Is a Component of Customer Loyalty

Question 27

Question 27

Multiple Choice

Which of the following is a component of customer loyalty index?


A) customer satisfaction
B) average customer life
C) customer's income level
D) desire to repurchase
E) customer's demographic details

Correct Answer:

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