Question 1

Renee has determined a faster way to complete monthly inventory reports.When she proposes her idea to Sal,her supervisor,he responds,"That's a great suggestion Renee,however,because of the way each store's UPC labels are coded,we can't sort by department,only by store." Sal is using which type of organizational control?

Accepted Answer

A)  bureaucratic
B)  concertive
C)  technological
D)  unobtrusive C

Question 2

One focus of organizing theory is explaining how organizational members can ______.

Accepted Answer

A)  bypass certain rules to get the job done
B)  increase equivocality
C)  reduce ambiguous messages
D)  reduce double interacts C

Question 3

The ______ culture is focused on how things get done,not by what gets accomplished.

Accepted Answer

A)  bet the company
B)  process
C)  tough-guy,macho
D)  work hard,play hard B

Question 4

Which of the following situations best describes an example of a double interact,as used in Weick's Information Systems Approach?

Accepted Answer

A)  An employee speaks;the manager listens and nods her head.
B)  Each person in the system acts and responds to each other person in the system.
C)  An employee makes a suggestion to improve the production line;the manager follows the suggestion and corporate productivity increases.
D)  An employee offers a suggestion;the manager tells her that the correct procedure is to put the suggestion in writing and send it to all department heads;the employee follows the procedure.

Question 5

Explain equivocality.

Accepted Answer

The answer of Explain equivocality....

Question 6

Part of organizing theory,explain the three-stage process of sociocultural evolution for organizations.

Accepted Answer

The answer of Part of organizing theory,explain the three-stage process...

Question 7

Explain four of the five types of organizational control.Give an example of each to show your understanding.

Accepted Answer

The answer of Explain four of the five types of...

Question 8

Donelle is very upset that Pete is leaving their company.She thinks no one can do the job the way that he does.Pete assures her that he has seen many employees come and go,and while it will be somewhat different,things will eventually go back to "normal." Pete is referring to what concept of the systems metaphor?

Accepted Answer

A)  system
B)  nonsummativity
C)  interdependence
D)  homeostasis

Question 9

Compare organizational assimilation theory and organizational information and control (OIC)theory.Specifically,how might the two theories overlap to explain a newcomer's socialization and progress within the organization?

Accepted Answer

The answer of Compare organizational assimilation theory and organizational information...

Question 10

Viewpoints organizational members hold about the world,including perceptions,thoughts,feelings,and beliefs,are called ______.

Accepted Answer

A)  artifacts
B)  assumptions
C)  attitudes
D)  values

Question 11

According to the systems metaphors,an organization does not recover from a loss;it becomes a completely new organization,meaning there is no balance.

Accepted Answer

A) True 
 B)False

Question 12

Growing up,Austin's mother told him not to be a police officer because she thought it was too dangerous.Also,Austin never really liked shows that featured police officers,like Cops.What stage of assimilation does this refer to?

Accepted Answer

A)  vocational anticipatory socialization
B)  anticipatory socialization
C)  encounter stage
D)  metamorphosis stage

Question 13

The sense of belonging that individuals feel to an organization is known as ______.

Accepted Answer

A)  cohesion
B)  identification
C)  participation
D)  positive face

Question 14

Some consider The Beatles to be an example of ______;separately,they were not the best musicians,but together they created bestselling and critically acclaimed music.

Accepted Answer

A)  system
B)  nonsummativity
C)  interdependence
D)  homeostasis

Question 15

The work hard,play hard culture is characterized by fun and action.

Accepted Answer

A) True 
 B)False

Question 16

The physical layout of how an office is arranged (cubicles,offices)and decorated (modern,industrial)is part of its organizational cultural.

Accepted Answer

A) True 
 B)False

Question 17

Jared is planning a celebratory event at his organization for two retiring members with Janice.Janice believes they should get an ad hoc committee together and distribute the work,while Jared believes they should just get the aid of two other members and work collectively.What concept of the systems metaphor are they dealing with?

Accepted Answer

A)  interdependence
B)  homeostasis
C)  equifinality
D)  synergy

Question 18

______ is the main reason why nonsummativity occurs.

Accepted Answer

A)  Interdependence
B)  Homeostasis
C)  Equifinality
D)  Synergy

Question 19

Organizational assumptions are the least important part of organizational culture.

Accepted Answer

A) True 
 B)False

Question 20

At the end of October,you and your coworkers decided to bring some fun into the office and wore Halloween costumes.However,your supervisor wasn't amused,and he has filed a complaint with Human Resources.During a meeting with HR,the Director says "according to the Employee Handbook,you have violated code five,which states that all employees must comply with a professional dress code.Failure to follow the dress code constitutes a violation of university regulations." Which form of control is being used?

Accepted Answer

A)  bureaucratic
B)  concertive
C)  simple
D)  technological

Exam 9: Organizational Communication

One focus of organizing theory is explaining how organizational members can ______.

The ______ culture is focused on how things get done,not by what gets accomplished.

Which of the following situations best describes an example of a double interact,as used in Weick's Information Systems Approach?

Explain equivocality.

Part of organizing theory,explain the three-stage process of sociocultural evolution for organizations.

Explain four of the five types of organizational control.Give an example of each to show your understanding.

Compare organizational assimilation theory and organizational information and control (OIC)theory.Specifically,how might the two theories overlap to explain a newcomer's socialization and progress within the organization?

Viewpoints organizational members hold about the world,including perceptions,thoughts,feelings,and beliefs,are called ______.

According to the systems metaphors,an organization does not recover from a loss;it becomes a completely new organization,meaning there is no balance.

Growing up,Austin's mother told him not to be a police officer because she thought it was too dangerous.Also,Austin never really liked shows that featured police officers,like Cops.What stage of assimilation does this refer to?

The sense of belonging that individuals feel to an organization is known as ______.

Some consider The Beatles to be an example of ______;separately,they were not the best musicians,but together they created bestselling and critically acclaimed music.

The work hard,play hard culture is characterized by fun and action.

The physical layout of how an office is arranged (cubicles,offices)and decorated (modern,industrial)is part of its organizational cultural.

______ is the main reason why nonsummativity occurs.

Organizational assumptions are the least important part of organizational culture.