Question 1

Mary is a financial advisor for an investment firm. Her formal business attire reflects and reinforces the firm's conservative culture. Furthermore, Mary engages clients, coworkers, and superior managers in a professional and respectful manner. Mary is participating in

Accepted Answer

A) organizational socialization. 
B) organizational language. 
C) rites of enhancement. 
D) rites of passage. 
E) rites of integration.

Question 2

Carlos, a manager at Carz Autobody, always appears to be happy. He rarely exhibits negative emotions and moods and is always optimistic about himself and others. If you were his manager, you would tell Carlos that he needs to reduce his negative affectivity.

Accepted Answer

A) True 
 B)False

Question 3

Catherine was nervous on her first day on the job. She convinced herself that they had made a mistake hiring her because she was concerned she might not do the work well. Catherine is low in

Accepted Answer

A) extraversion. 
B) locus of control. 
C) need for achievement. 
D) affiliation. 
E) self-esteem.

Question 4

Summarize the roles that terminal and instrumental values play in organizational culture. What are some ways that norms impact the way employees interact with each other and management?

Accepted Answer

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Question 5

Clarify the meaning of organizational commitment and its relationship with organizational culture. What are the factors that affect organizational commitment? Does it vary in different countries? Why or why not?

Accepted Answer

The answer of Clarify the meaning of organizational commitment and...

Question 6

According to McClelland, the need for ________ is the extent to which a person is concerned with being liked and having others get along well with one another.

Accepted Answer

A) power 
B) control 
C) independence 
D) achievement 
E) affiliation

Question 7

Compare and contrast the "Big Five" personality traits, and give one example of each. Assume you are a manager at a fast food restaurant. How would you describe yourself using these traits, and would they help or hurt your performance as manager?

Accepted Answer

The answer of Compare and contrast the "Big Five" personality...

Question 8

Why can hiring people through the attraction-selection-attrition (ASA)framework be disadvantageous?

Accepted Answer

A) Like-minded employees may be resistant to change. 
B) Like-minded employees prefer working in dynamic ever-changing environments. 
C) Like-minded employees do not have an external locus of control. 
D) Like-mindedness prevents the emergence of a dominant personality profile. 
E) Like-minded employees are the least likely to stay in an organization for a long period of time.

Question 9

Value systems are defined as

Accepted Answer

A) the terminal and instrumental values that are guiding principles in an individual's life. 
B) reward systems that encourage valued employees to set high standards for themselves. 
C) valuable contributions employees have made toward organizations in the past. 
D) the rules valued by organizations by which employees are expected to abide. 
E) the personality traits of employees valued by organizations.

Question 10

In the DiSC inventory, a person's behavioral style may be described in terms of

Accepted Answer

A) determination. 
B) imagination. 
C) conscientiousness. 
D) cooperativeness. 
E) diligence.

Question 11

An example of an instrumental value that is important to managers is

Accepted Answer

A) self-esteem. 
B) a sense of accomplishment. 
C) social recognition. 
D) responsibility. 
E) freedom.

Question 12

Dwight was working with two of his colleagues to create a marketing plan for his company's new product. The team was scheduled to meet with their manager on Monday to present the plan, but the plan wasn't final when the team met with the manager. Instead of accepting any responsibility, Dwight told the manager that the plan was not final because the profile of the geographical area was inaccurate. Dwight's view of the situation is an example of

Accepted Answer

A) external locus of control. 
B) internal locus of control. 
C) high self-esteem. 
D) tolerance of failure. 
E) need for affiliation.

Question 13

Delilah is an efficient manager who is on very good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Delilah is

Accepted Answer

A) high on introversion. 
B) low on agreeableness. 
C) high on openness to experience. 
D) low on positive affectivity. 
E) low on conscientiousness.

Question 14

A(n)________ is what a person is striving to achieve in life and how he or she wants to behave.

Accepted Answer

A) terminal value 
B) value system 
C) instrumental value 
D) attitude 
E) need for affiliation

Question 15

Schneider's attraction-selection-attrition framework suggests that the founders of organizations tend to be attracted to and select employees

Accepted Answer

A) with similar educational qualifications. 
B) with diverse interests and skills. 
C) whose personalities are similar to theirs. 
D) whose need for power is high. 
E) whose need for achievement is low.

Question 16

Jim has been employed at Fortis Services for nearly 15 years in the same job. He has been offered promotions, but he likes what he does. Which statement would imply that Jim is low on openness to experience?

Accepted Answer

A) Jim is known for being unconventional and daring in his business plans. 
B) Jim is not conservative in his decision-making approaches. 
C) Jim often comes up with and implements radical ideas. 
D) Jim is not open to a wide range of stimuli. 
E) Jim does not have narrow, conservative interests.

Question 17

Hiroshi wants his employees to have stronger common bonds. You would advise him to use a rite of integration by

Accepted Answer

A) hiring from a more diverse employee pool. 
B) encouraging his employees to get together socially, perhaps arranging a group outing to a concert. 
C) asking his employees to have a day in which they switch jobs to learn all the workings of the organization. 
D) requiring employees to review the company guidelines and employee handbook rules together. 
E) demanding that all employees work after hours to complete a project together.

Question 18

Norms are

Accepted Answer

A) standards for personal excellence set by people with a high need for achievement. 
B) formalized codes of conduct that govern the behavior of employees in corporate organizations. 
C) ever-changing rules that govern the daily activities of organizations. 
D) unwritten codes of conduct considered important by most members of a group. 
E) laws set down by the government that affect the way nongovernmental organizations function.

Question 19

What is organizational culture? Discuss a hypothetical company culture and explain how it might affect job satisfaction, either positively or negatively.

Accepted Answer

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Question 20

Discuss the efficiency and effectiveness of a manager with an internal locus of control.

Accepted Answer

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Exam 3: Values Attitudes, Emotions, and Culture: the Manager As a Person