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    Business
  3. Study Set
    Business Communication Building Critical Skills
  4. Exam
    Exam 9: Composing Negative Messages
  5. Question
    For a Problem-Solving Message to Be Persuasive
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For a Problem-Solving Message to Be Persuasive

Question 8

Question 8

Multiple Choice

For a problem-solving message to be persuasive:


A) reader benefits should be avoided.
B) the subject line should report the problem.
C) the first paragraph may be negative.
D) the subject line can be negative.

Correct Answer:

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