Multiple Choice
Which of the following is NOT a factor shaping the place of customer service in the organisation?
A) Degree of contact
B) Presence or absence of intermediaries
C) Frequency of use
D) Duration of service delivery
E) Production schedules
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q1: Customer satisfaction and customer dissatisfaction are 'two
Q2: A climate for service combined with a
Q3: Key performance indicators (KPIs) are most commonly
Q4: The underlying culture of the organisation has
Q5: Which of the following is NOT a
Q7: The first step in setting customer-defined standards
Q8: Which of the following is NOT one
Q9: It is equally as important to acknowledge
Q10: Select a company that you believe is
Q11: Delivering the core service as promised is