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    Business
  3. Study Set
    Services Marketing
  4. Exam
    Exam 11: Managing the customer service function
  5. Question
    A Climate for Service Combined with a Climate for Employees
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A Climate for Service Combined with a Climate for Employees

Question 2

Question 2

True/False

A climate for service combined with a climate for employees' wellbeing is highly correlated with customer service quality perceptions.

Correct Answer:

verifed

Verified

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