Question 1

A systematic process by which a terminated person is trained and counselled in the techniques of self-appraisal and securing a new position is called

Accepted Answer

A)  an outplacement interview.
B)  outplacement counselling.
C)  an exit interview.
D)  self-awareness training.
E)  a termination interview. B

Question 2

Identify and briefly describe three foundations of a fair and just discipline process.

Accepted Answer

Nine points total-up to 3 points each for accurate identification and description of:
1.Rules and Regulations
2.Progressive Discipline
3.Appeals process

Question 3

The following issues should all be included in a set of rules and regulations regarding discipline except

Accepted Answer

A)  transfer of one's job.
B)  theft.
C)  insubordination.
D)  destruction of company property.
E)  drinking on the job. A

Question 4

A layoff, in which workers are sent home for a time, is a situation in which all of the following conditions are present except

Accepted Answer

A)  management intends to recall the employees when work is again available.
B)  there is no work available for the employees.
C)  management expects that the no-work situation is likely to be short-term.
D)  management expects the no-work situation to be temporary.
E)  employees will accept vacation pay.

Question 5

If there is no employment contract and just cause is not present, then a termination without reasonable notice is considered unfair and is known as

Accepted Answer

A)  wrongful dismissal.
B)  a contract violation.
C)  "at will"termination.
D)  quasi-legal.
E)  invalid.

Question 6

Constructive dismissal can be considered to occur in the all of following circumstances except

Accepted Answer

A)  reduction in pay and benefits.
B)  forced termination.
C)  demotion.
D)  forced resignation.
E)  forced transfer.

Question 7

Laws that require an employer to notify employees in the event that the employer decides to terminate a group of employees are called

Accepted Answer

A)  "at will"laws.
B)  privacy laws.
C)  notification laws.
D)  employment termination laws.
E)  group termination laws.

Question 8

Traditional employee communication media, such as newsletters, are being replaced with all of the following except

Accepted Answer

A)  verbal presentations.
B)  email.
C)  electronic bulletin boards.
D)  intranets.
E)  videos.

Question 9

Some firms give employees extensive data on the performance of and prospects for their operation, in order to make employees feel committed.

Accepted Answer

A) True 
 B)False

Question 10

The average age of retirement in the private sector is

Accepted Answer

A)  65
B)  72
C)  62
D)  60
E)  66

Question 11

Employees are often hired under an implied contract where the understanding is that the employment is for an indefinite period of time and may be terminated by either party only

Accepted Answer

A)  when reasonable notice is given.
B)  when they mutually agree to terminate the employment relationship.
C)  "at will."
D)  when just cause exists.
E)  when the probationary period is over.

Question 12

With respect to employee relations, experts generally define organizational justice in terms of three components.One of those components is

Accepted Answer

A)  internal justice.
B)  constructive justice.
C)  top-down communication justice.
D)  distributive justice.
E)  fair treatment justice.

Question 13

The following acts are considered insubordination, whenever and wherever they occur, except

Accepted Answer

A)  blatantly following the boss's unreasonable instructions.
B)  contemptuous displays of disrespect, such as making insolent comments and, more importantly, portraying these feelings in the attitude shown while on the job.
C)  leading or participating in an effort to undermine and remove the boss from power.
D)  public criticism of the boss.
E)  showing disregard for the chain of command by going around the immediate supervisor or manager with a complaint, suggestion, or political maneuver.

Question 14

The first foundation of an effective disciplinary process is

Accepted Answer

A)  effective supervision of employees.
B)  using technology to monitor employee behaviour.
C)  a high-performance culture in the organization.
D)  a clear system of progressive sanctions of employee behaviour.
E)  rules and regulations.

Question 15

"Deliberate and willful violation of the employer's rules"is the definition of

Accepted Answer

A)  sabotage.
B)  misconduct.
C)  behaviour modification.
D)  unsatisfactory performance.
E)  grounds for dismissal.

Question 16

Employee dismissal should occur only after action has been taken to

Accepted Answer

A)  promote the employee.
B)  suspend the employee.
C)  demote the employee.
D)  rehabilitate the employee.
E)  transfer the employee.

Question 17

Firms are now providing preretirement counselling to employees who are about to retire, covering matters such as financial planning, relationship issues, and health issues.

Accepted Answer

A) True 
 B)False

Question 18

The temporary withdrawal of employment for workers based on economic or business reasons is called

Accepted Answer

A)  voluntary time off.
B)  a layoff.
C)  a ring of defence.
D)  a downsizing.
E)  partial termination.

Question 19

In a termination interview, do not promise anything beyond what is contained in the severance package.The termination should be complete

Accepted Answer

A)  when the investigation is complete.
B)  first thing during the interview.
C)  before the interview commences.
D)  when the investigation has begun.
E)  when the terminated person leaves the interview.

Question 20

The fundamental question at the heart of "just cause" is whether an employee has irreparably harmed the employment relationship to the point that it would be unreasonable to expect the employer to continue the employment relationship

Accepted Answer

A) True 
 B)False

Exam 15: Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

A systematic process by which a terminated person is trained and counselled in the techniques of self-appraisal and securing a new position is called

Identify and briefly describe three foundations of a fair and just discipline process.

The following issues should all be included in a set of rules and regulations regarding discipline except

A layoff, in which workers are sent home for a time, is a situation in which all of the following conditions are present except

If there is no employment contract and just cause is not present, then a termination without reasonable notice is considered unfair and is known as

Constructive dismissal can be considered to occur in the all of following circumstances except

Laws that require an employer to notify employees in the event that the employer decides to terminate a group of employees are called

Traditional employee communication media, such as newsletters, are being replaced with all of the following except

Some firms give employees extensive data on the performance of and prospects for their operation, in order to make employees feel committed.

The average age of retirement in the private sector is

Employees are often hired under an implied contract where the understanding is that the employment is for an indefinite period of time and may be terminated by either party only

With respect to employee relations, experts generally define organizational justice in terms of three components.One of those components is

The following acts are considered insubordination, whenever and wherever they occur, except

The first foundation of an effective disciplinary process is

"Deliberate and willful violation of the employer's rules"is the definition of

Employee dismissal should occur only after action has been taken to

Firms are now providing preretirement counselling to employees who are about to retire, covering matters such as financial planning, relationship issues, and health issues.

The temporary withdrawal of employment for workers based on economic or business reasons is called

In a termination interview, do not promise anything beyond what is contained in the severance package.The termination should be complete

The fundamental question at the heart of "just cause" is whether an employee has irreparably harmed the employment relationship to the point that it would be unreasonable to expect the employer to continue the employment relationship