A Salesperson's Verbal Messages Are Often Misinterpreted If:​

Multiple Choice

A salesperson's verbal messages are often misinterpreted if:​

A) ​his or her sales presentation skills are lacking.
B) his or her listening skills are lacking.
C) ​his or her speaking rate is jerky during the selling communication.
D) ​he or she is in the social zone of the buyer.
E) ​he or she is not using any nonverbal clusters in the selling communication.