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    M Marketing Study Set 3
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    Exam 13: Services: the Intangible Product
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    In the Marketing of Services, Empowerment Means Allowing Employees to Make
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In the Marketing of Services, Empowerment Means Allowing Employees to Make

Question 53

Question 53

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In the marketing of services, empowerment means allowing employees to make decisions about how service is provided to customers.

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