Multiple Choice
Max relocated to take a new job. He immediately got sick and went to a doctor close to where he lived. During his exam, the doctor was impatient and demonstrated a poor bedside manner. Max wished that he could have requested a different doctor in that moment, but it was too late. Max's experience exemplifies which key difference in services?
A) intangibility
B) homogeneity
C) perishability
D) inseparability
E) heterogeneity
Correct Answer:
Verified
Correct Answer:
Verified
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