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    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 13: Fixing Service Failures
  5. Question
    No Matter How the Recovery Is Handled, the Original Failure
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No Matter How the Recovery Is Handled, the Original Failure

Question 44

Question 44

True/False

No matter how the recovery is handled, the original failure is always more important to the company.

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