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    Culinary, Hospitality, Travel & Tourism
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    Managing Hospitality
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    Exam 13: Fixing Service Failures
  5. Question
    The Best Way to Ensure That Someone Acts, and Acts
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The Best Way to Ensure That Someone Acts, and Acts

Question 46

Question 46

True/False

The best way to ensure that someone acts, and acts quickly, following a failure is to empower the front line.

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