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Lacey Abrams Is the Sales Representative for the Brook Park

Question 76

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Lacey Abrams is the sales representative for the Brook Park Zoo. She sells events, such as wedding receptions, corporate dinners, and fundraisers that are held on zoo grounds. She has just finished negotiating all the details of Anne Mason's upcoming wedding reception and is preparing to close the sale.
-Why is it most likely important for Lacey to engage in the confirmation step after closing a sale with Anne?


A) Establish a long-term strategic partnership with Anne.
B) Facilitate payment before Anne changes her mind.
C) Gather feedback from Anne about the sales process.
D) Prevent Anne from having buyer's remorse.
E) Ensure that Anne provides many referrals.

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