Multiple Choice
Which style flexing technique is most appropriate for a salesperson to use in the presence of an emotive customer?
A) Cite research and statistics.
B) Avoid an open display of enthusiasm.
C) Avoid wasting time on rapport-building.
D) Take a slow,business-like,and formal approach.
E) Provide support for the customer's opinions and ideas.
Correct Answer:
Verified
Correct Answer:
Verified
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