Which of the Following Is Most Likely to Impair a Salesperson's

Multiple Choice

Which of the following is most likely to impair a salesperson's potential for making a sale?

A) Continuous eye contact with the buyer
B) Lack of passion in voice
C) Use of examples and analogies in sales dialogue
D) Lack of electronic media in sales aids
E) Lack of ability to assess buyers' nonverbal cues