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Jennifer, a Salesperson for Westerby Industrial Equipment, Likes to Address

Question 32

Multiple Choice

Jennifer, a salesperson for Westerby Industrial Equipment, likes to address certain buyer objections before a buyer brings them up. In this scenario, Jennifer most likely uses the _____ method of handling resistance.


A) forestalling
B) indirect denial
C) boomerang
D) questioning
E) compensation

Correct Answer:

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