Multiple Choice
Wesley has included this opening statement in a bad-news message to a client: We both realize that the current economic downturn has resulted in lower stock prices.What kind of buffer is this?
A) Compliment
B) Agreement
C) Appreciation
D) Best news
Correct Answer:
Verified
Correct Answer:
Verified
Q105: Shannon was angry about something that happened
Q106: You're not sure how your reader will
Q107: In asking yourself if your message is
Q108: A customer has posted a negative comment
Q109: Gerald discovered that one of his employees
Q110: When abusive language is spoken,it's called _.
Q111: The purpose of a buffer statement in
Q112: In a recommendation letter,Nathan falsely accuses former
Q113: Online customer complaint sites are losing momentum
Q114: A good technique for de-emphasizing negative news