Question 1

You should receive permission from the sender before forwarding a message.

Accepted Answer

A) True 
 B)False

Question 2

____ is a communications protocol for incoming email.

Accepted Answer

A)  ISP 
B)  HTML 
C)  SMTP 
D)  POP

Question 3

An email address is divided into two parts: a user name and a domain name.  _________________________

Accepted Answer

A) True 
 B)False

Question 4

The first part of an email address contains a(n) ____________________.

Accepted Answer

The answer of The first part of an email address...

Question 5

A word flagged by Outlook using a wavy underline is a misspelled word.

Accepted Answer

A) True 
 B)False

Question 6

A(n) ____________________ is an additional copy of a file or message that you store for safekeeping.

Accepted Answer

The answer of A(n) ____________________ is an additional copy of...

Question 7

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

Accepted Answer

A)  red 
B)  green 
C)  blue 
D)  purple

Question 8

A(n) ____________________ is a word, phrase, symbol, or picture that, when tapped or clicked, directs you to another document or website.

Accepted Answer

The answer of A(n) ____________________ is a word, phrase, symbol,...

Question 9

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

Accepted Answer

A)  HTML 
B)  ISP 
C)  POP 
D)  SMTP

Question 10

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

Accepted Answer

A) True 
 B)False

Question 11

The Reading Pane displays the content of a message without requiring you to open the message. _________________________

Accepted Answer

A) True 
 B)False

Question 12

A personal storage table saves your email files, calendar entries, and contacts.

Accepted Answer

A) True 
 B)False

Question 13

A ____ identifies the sender of an email message and may contain additional information, such as a job title and phone number(s).

Accepted Answer

A)  signature line 
B)  greeting line 
C)  subject line 
D)  closing line

Question 14

The default importance level for all new messages is ____ importance.

Accepted Answer

A)  low 
B)  high 
C)  normal 
D)  urgent

Question 15

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

Accepted Answer

The answer of The ____________________ feature in Outlook allows you...

Question 16

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

Accepted Answer

A) True 
 B)False

Question 17

A(n) ____________________ client is an app that allows you to compose, send, receive, store, and delete email messages.

Accepted Answer

The answer of A(n) ____________________ client is an app that...

Question 18

Outlook configures language settings to match your personal storage table.

Accepted Answer

A) True 
 B)False

Question 19

Some incoming email servers use the ____ communications protocol.

Accepted Answer

A)  POP3 
B)  DNS 
C)  ISP 
D)  SMTP

Question 20

Modified Multiple Choice A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.

Accepted Answer

A)  word 
B)  phrase 
C)  symbol 
D)  picture 
E) None of above

Exam 1: Managing Email Messages With Outlook

You should receive permission from the sender before forwarding a message.

____ is a communications protocol for incoming email.

An email address is divided into two parts: a user name and a domain name. _________________________

The first part of an email address contains a(n) ____________________.

A word flagged by Outlook using a wavy underline is a misspelled word.

A(n) ____________________ is an additional copy of a file or message that you store for safekeeping.

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

A(n) ____________________ is a word, phrase, symbol, or picture that, when tapped or clicked, directs you to another document or website.

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

The Reading Pane displays the content of a message without requiring you to open the message. _________________________

A personal storage table saves your email files, calendar entries, and contacts.

A ____ identifies the sender of an email message and may contain additional information, such as a job title and phone number(s) .

The default importance level for all new messages is ____ importance.

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

A(n) ____________________ client is an app that allows you to compose, send, receive, store, and delete email messages.

Outlook configures language settings to match your personal storage table.

Some incoming email servers use the ____ communications protocol.

Modified Multiple Choice A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.