Question 1

Which of the following issues does the International Labor Organization (ILO), European Union (EU), and the Organization Economic Cooperation and Development (OECD) all address?

Accepted Answer

A)  Industrial relations 
B)  Combating bribery 
C)  Taxation 
D)  Education and culture

Question 2

Which of the following groups would NOT be considered to be subject matter experts (SME's) of a job function?

Accepted Answer

A)  Current incumbents 
B)  Direct reports 
C)  Trained job analysts 
D)  Supervisours

Question 3

Which of the following is an intangible benefit of an international assignment?

Accepted Answer

A)  Faster cross-border project completion times 
B)  Development of technical skills by local workers 
C)  Increased alignment of host country goals with overall company goals and objectives 
D)  Increased process efficiency

Question 4

Which of the following elements of a competency model allows for clear feedback to employees regarding their career growth?

Accepted Answer

A)  Highly complex competency model 
B)  Highly precise competencies 
C)  Extremely broad competencies 
D)  Highly integrated competency model across the organization

Question 5

Which of the following is NOT a reason why a company would pursue moving forward with an acquisition?

Accepted Answer

A)  Improve customer relations 
B)  Increase their current market share 
C)  Acquire new skills and talents 
D)  Expand their product protfolio

Question 6

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administration?

Accepted Answer

A)  Detailed audit structure 
B)  Responsetime to client questions 
C)  Price 
D)  Preexisting/ existing relationships with carriers

Question 7

You are in the process of developing a global compensation structure. Which of the following factors dose NOT contribute to a balanced and consistent compensation strategy?

Accepted Answer

A)  Perceptions of fairness by employees 
B)  Continual communication across functions and locations 
C)  Cross-cultural training 
D)  Assumptions of working standards understood, ie hours worked on average in a week, termination costs.

Question 8

Which of the following defenses is legitimate for a U.S. firm operating in other countries for violating Title VII of the Civil Rights Act?

Accepted Answer

A)  Treaty rights 
B)  Compulsory by foreign law 
C)  Is a non-extraterritorial law 
D)  Sovereignty immunity

Question 9

Which of the following statements is true?

Accepted Answer

A)  In a functional organization, conflicts between functional managers and project managers are uncommon 
B)  Project mangers have a moderate to high level of authority in a functional matrix organization 
C)  Project mangers have low to moderate level of authority in a balanced matrix organization 
D)  In a weak matrix organization, conflicts between functional managers and project managers are uncommon

Question 10

Which of the following is NOT a potential reason for geographic differentials in pay?

Accepted Answer

A)  Different cost of living standards 
B)  Incentive to attract akilled workers to an area, which normally has rain for 80% of the year 
C)  Existence of a large group of minorities in the area 
D)  Incentive to attract workers to a foreign country

Question 11

The HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences ?

Accepted Answer

A)  R&D managers have probably had similar training in the past 
B)  Production line leads are probably kinesthetic learners 
C)  For the production line lead group, the best media to present this information is a video 
D)  The facilitator for the group of R&D managers should be a subject matter expert that can express content as "A" causes "B" incidents

Question 12

A company decide to purpose an international assignment program to fill a new position in its new office Beijing, China. With the assistance of the human resources professional, the management, team has finalized a list of selection criteria of the candidate for the role considering the entire scope of the international assignment. During the interviewing process, they utilize various tools to isolate out the success factors. After deciding on the candidate and the individual accepting the offer, the human resources professional with vendors to provide cross-cultural training prior to departure and plans all the logistical details for the relocation. The human resources professional also assists the individual and his family by providing contacts and setting up meetings with other expatriates in the host country to orientate the expatriate before country, ie career development, potential roles, personal transition, etc. In this scenario, which of the following actions items were forgotten to ensure a successful international assignment?

Accepted Answer

A)  Plan for a successful repatriation 
B)  Provide ongoing support, while on assignment 
C)  Plan the international assignment as part of a process, not an activity 
D)  Provide appropriate training

Question 13

Which of the following stages of globalization is an organization likely in if it is pursuing a polycentric staffing approach?

Accepted Answer

A)  Domestic 
B)  Global 
C)  Multinational 
D)  Transnational

Question 14

A HR staffing plan is different from strategic HR planning because it is a lot more tactical responding quickly to changes. Which of the following is NOT a factor that helps to ensure that the tactical HR staffing plan is linked to strategic HR planning?

Accepted Answer

A)  Should get buy-in from a large audience when developing global RH staffing plans 
B)  Assumptions of the HR staffing plan is explicit and fact-based when communicating the plan across the various global locations 
C)  HR staffing plan clearly aligns with organizational goals 
D)  Perform a gap analysis to determine the current staffing pool vs. the future needs

Question 15

A manager works very closely with his subordinates to create an effective working environment. Once a new person is hired, he works with the employee to set realistic goals for the short-tern and long-term. In addition, he continuously works employees to discuss career paths and career ambitions. He is constantly coaching, counseling, and mentoring. Once his employees reach goals, he rewards them through merit increase/bonuses, offering job responsibilities with new challenges, and publicly recognizes their achievement in cross-departmental meetings. Which of the following motivational theories is least utilized in his management approach to motivating his employee?

Accepted Answer

A)  Herzberg's Motivation 
B)  F. Skinner' Theory of Behavioral Reinforcement 
C)  McGregor's Theory X and Theory Y 
D)  Vroom's Expectancy Theory 
E)  Self-Effcacy Theory
F) Herzberg's Motivation-Hygiene Theory

Question 16

Which of the following is a shared characteristic of all four levels of learning, as identified by Kirkpatrick?

Accepted Answer

A)  Questioning 
B)  Reaction 
C)  Results 
D)  Behavior

Question 17

Which of the following takes into account the effects of inflation when analyzing data from a published survey?

Accepted Answer

A)  Aging 
B)  Measuring central tendency 
C)  Utilizing frequency distributions 
D)  Leveling

Question 18

Which of the following factors is NOT a significant, variable in how an individual may adjust to a new cross-cultural environment?

Accepted Answer

A)  Extent of previous experience on international assignments 
B)  Differences between the cultures 
C)  Length of time international assignment 
D)  Family situation

Question 19

Which of the following factors dose ONT affect the trainability of individuals?

Accepted Answer

A)  Perception of environment 
B)  Time 
C)  Ability 
D)  Motivation

Question 20

A gap analysis is performed to measure the skill gap between current executives and the type of executives in order to have a truly global workforce. Which of the following analysis techniques does this measure utilize?

Accepted Answer

A)  Ratio analysis 
B)  Criterion-referenced analysis 
C)  Trend analysis 
D)  Norm-referenced analysis

Exam 1: Global Professional in Human Resources

Which of the following issues does the International Labor Organization (ILO) , European Union (EU) , and the Organization Economic Cooperation and Development (OECD) all address?