Multiple Choice
Which is the most active (i.e., allows for interaction) type of training?
A) Podcasts
B) Webcasts
C) Webinars
D) CBTs
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q30: Most hardware and software companies have _
Q31: The service desk model is requiring service
Q32: Which is true about outsourcing service desk
Q33: Taking ownership of an incident means tracking
Q34: Completion<br>-A(n) _ service desk responds to questions,
Q36: In a multi-level support model, application and
Q37: Technology such as knowledge management systems, network
Q38: Which is true?<br>A)Efficient and effective one-person service
Q39: A(n) _ call center primarily does telemarketing.<br>A)blended<br>B)multi-purpose<br>C)outbound<br>D)inbound
Q40: Medium service desks typically take on the