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    Computing
  3. Study Set
    A Guide to Service Desk Concepts
  4. Exam
    Exam 4: The Process Component: Service Desk Processes and Procedures
  5. Question
    A Procedure Is a Collection of Interrelated Tasks That Take
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A Procedure Is a Collection of Interrelated Tasks That Take

Question 20

Question 20

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A procedure is a collection of interrelated tasks that take a set of specific inputs and produce a set of specific outputs that are of value to the customer.

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