The Following Are Steps Performed in the Incident Management Process

Multiple Choice

The following are steps performed in the incident management process. Which is the correct order of the steps listed?

A) identify incident, log incident, diagnose incident, resolve incident, close incident
B) log incident, identify incident, diagnose incident, resolve incident, close incident
C) identify incident, log incident, diagnose incident, close incident, resolve incident
D) identify incident, diagnose incident, log incident, resolve incident, close incident