True/False
During the assessment and evaluation activity of the change management process, the potential impact and risk of the change, as well as the proposed benefits of the change are assessed, and the request for change is either approved or not approved.
Correct Answer:
Verified
Correct Answer:
Verified
Q4: The process of enabling beneficial changes to
Q5: ITIL defines _ as the effect an
Q6: The service asset and configuration management process
Q7: Which technique to diagnose problems reflects the
Q8: Completion<br>-Temporarily circumventing or minimizing the impact of
Q10: _ relies on a single fundamental principle:
Q11: _ is an international standard for IT
Q12: Completion<br>-_ is the process responsible for granting
Q13: Data captured by service desk analysts is
Q14: Which is true?<br>A)Incident owners ensure that incidents