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    Computing
  3. Study Set
    A Guide to Service Desk Concepts
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    Exam 4: The Process Component: Service Desk Processes and Procedures
  5. Question
    The Process of Enabling Beneficial Changes to Be Made to the Production
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The Process of Enabling Beneficial Changes to Be Made to the Production

Question 4

Question 4

Multiple Choice

The process of enabling beneficial changes to be made to the production environment while minimizing service disruptions is called ____.


A) request fulfillment
B) release management
C) incident management
D) change management

Correct Answer:

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