Multiple Choice
The end-result system was proposed by:
A) Florence Nightingale and it tracked the number of patient deaths.
B) Joseph Juran and it focused on quality improvement as a process.
C) Ernest Codman and it linked hospital treatment to patient outcomes.
D) Avedis Donabedian and it focused on total quality management (TQM) .
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Which step falls under Joseph Juran's concept
Q3: Which statement best describes W. Edwards Deming's
Q4: Which phrase is not one of W.
Q5: W. Edwards Deming believed that quality initiatives
Q6: A hospital has:<br>A) internal customers.<br>B) external customers.<br>C)
Q7: According to Crosby, a company that wanted
Q8: Which person kept detailed records of deaths
Q9: One of the strengths in Philip Crosby's
Q10: Joseph Juran's trilogy consists of:<br>A) quality control,