Multiple Choice
Joseph Juran's trilogy consists of:
A) quality control, quality process, and quality improvement.
B) quality control, measurable results, and evaluation.
C) observation, quantifiable results, and total quality management.
D) quality planning, quality control, and quality improvement.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: The end-result system was proposed by:<br>A) Florence
Q2: Which step falls under Joseph Juran's concept
Q3: Which statement best describes W. Edwards Deming's
Q4: Which phrase is not one of W.
Q5: W. Edwards Deming believed that quality initiatives
Q6: A hospital has:<br>A) internal customers.<br>B) external customers.<br>C)
Q7: According to Crosby, a company that wanted
Q8: Which person kept detailed records of deaths
Q9: One of the strengths in Philip Crosby's