Question 1

In Africa, interpersonal relationships, coupled with trust and sincerity, are key elements for business success.

Accepted Answer

A) True 
 B)False

Question 2

To understand the people of the Middle East, one must also comprehend the powerful religious and cultural force of Islam.

Accepted Answer

A) True 
 B)False

Question 3

In the ___________ model of negotiating, resources are unlimited, and both parties cooperate.

Accepted Answer

A) strategic 
B) cooperative 
C) synergistic.

Question 4

The transition to a market system within the former Soviet Union has many positives to capitalize on, among which are:

Accepted Answer

A) the breakdown of transportation systems 
B) the increased interest in protecting individual rights 
C) extensive job dislocation

Question 5

Characteristics of typical Japanese organizations (Type J) are:

Accepted Answer

A) short-term employment, individual responsibility; 
B) implicit, formal contact and lifetime employment; 
C) rapid evaluation and promotion, holistic concern.

Question 6

In negotiating with the Japanese, expect these to be important considerations: saving face, achieving harmony, formality until evening socialization, indirectness, and patience.

Accepted Answer

A) True 
 B)False

Question 7

Some things in a culture are explicit and overt.Choose the word that best expresses this:

Accepted Answer

A) Assumptions. 
B) Inference. 
C) Aware. 
D) Law.

Question 8

___________ is a major innovation in the manufacturing process and enhances overall productivity.

Accepted Answer

A) Quality control circles; 
B) Just-in-time production; 
C) Kanban manufacturing.

Question 9

Indonesia is a low-context culture.

Accepted Answer

A) True 
 B)False

Question 10

Culture shock is an unnecessary experience characterized by a feeling of trauma at having to adapt to a new culture.

Accepted Answer

A) True 
 B)False

Question 11

List 5 of the 12 variables discussed by Weiss and Stripp that impact negotiations.Why are these factors so important?

Accepted Answer

The answer of List 5 of the 12 variables discussed...

Question 12

It is wise for businesspersons to take time for conversation and socializing while visiting Mexico.

Accepted Answer

A) True 
 B)False

Question 13

Western cultures tend to analyze in ideograms or visualization, whereas Eastern cultures primarily use concepts.

Accepted Answer

A) True 
 B)False

Question 14

The five considerations for analyzing cross-cultural negotiations as defined by Fisher are:

Accepted Answer

A) the players and the situation, national character, intent, negotiation patterns, and interpreters and translators; 
B) the players and the situation, styles of decision-making, national character, cross-cultural noise, and interpreters and translators; 
C) styles of decision-making, national character, listening process, eye contact, and language skills.

Question 15

List five aspects each of a low-synergy and a high-synergy society.

Accepted Answer

The answer of List five aspects each of a low-synergy...

Question 16

Of the following, select the least-accurate characterization of bribery and corruption:

Accepted Answer

A) They are probably are cultural universals. 
B) They are relative and differ by degree. 
C) They are considered like a "tip" in some societies (e.g., to ensure service). 
D) They are practiced only by morally inferior people.

Question 17

Most likely, the greatest cross-cultural difference among organizations throughout the world can be seen through the organization's:

Accepted Answer

A) management style 
B) negotiation process 
C) worldview.

Question 18

In the Middle East, avoid:

Accepted Answer

A) commenting on a man's wife or female children older than 12 years 
B) pointing your fingers at someone or showing the soles of your feet 
C) both of the above

Question 19

The European Union currently consists of:

Accepted Answer

A) Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the UK 
B) Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lavia, Luxembourg, the Netherlands, Poland, Portugal, Romania, Spain, Sweden, and the UK 
C) Belgium, Bulgaria, Cyprus, Denmark, Finland, France, Norway, Greece, Italy, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, and the UK

Question 20

Of the following, which does not reflect an innovative attitude:

Accepted Answer

A) Avoiding risks? 
B) Systematic sloughing off of yesterday? 
C) Willingness to set up entrepreneurial activities? 
D) Searching opportunities in the vulnerabilities of the existing technology, process, market?

Exam 10: Navigating Intercultural Environments: Concepts and Strategies

In Africa, interpersonal relationships, coupled with trust and sincerity, are key elements for business success.

To understand the people of the Middle East, one must also comprehend the powerful religious and cultural force of Islam.

In the ___________ model of negotiating, resources are unlimited, and both parties cooperate.

The transition to a market system within the former Soviet Union has many positives to capitalize on, among which are:

Characteristics of typical Japanese organizations (Type J) are:

In negotiating with the Japanese, expect these to be important considerations: saving face, achieving harmony, formality until evening socialization, indirectness, and patience.

Some things in a culture are explicit and overt.Choose the word that best expresses this:

___________ is a major innovation in the manufacturing process and enhances overall productivity.

Indonesia is a low-context culture.

Culture shock is an unnecessary experience characterized by a feeling of trauma at having to adapt to a new culture.

List 5 of the 12 variables discussed by Weiss and Stripp that impact negotiations.Why are these factors so important?

It is wise for businesspersons to take time for conversation and socializing while visiting Mexico.

Western cultures tend to analyze in ideograms or visualization, whereas Eastern cultures primarily use concepts.

The five considerations for analyzing cross-cultural negotiations as defined by Fisher are:

List five aspects each of a low-synergy and a high-synergy society.

Of the following, select the least-accurate characterization of bribery and corruption:

Most likely, the greatest cross-cultural difference among organizations throughout the world can be seen through the organization's:

In the Middle East, avoid:

The European Union currently consists of:

Of the following, which does not reflect an innovative attitude: