The Advent of Technology Has Resulted in Major Benefits in the Area

Multiple Choice

The advent of technology has resulted in major benefits in the area of sales training. Which of the following is not a benefit cited in the text?

A) an increase in the satisfaction expressed by sales reps regarding the use of technology in training
B) e-learning based training methods such as RSS feeds, blogs, podcasts, and wikis are reliant on technology
C) Technology has also made it easier to gather data necessary to evaluate training efforts, and research
D) customer relationship management (CRM) require salespeople and sales managers to be trained to use the latest information technologies