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    Principles of Customer Relationship
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    Exam 10: Marketing Strategy and CRM
  5. Question
    Retention Strategies Can Be Based on Rewards, Programmatic and Humanistic
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Retention Strategies Can Be Based on Rewards, Programmatic and Humanistic

Question 12

Question 12

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Retention strategies can be based on rewards, programmatic and humanistic bonds, or service structure. Describe each and give an example of each.

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Retention strategy is based on two types...

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