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A Representative from AT&T Called Dr

Question 28

Multiple Choice

A representative from AT&T called Dr.Michaels after he switched to its U-verse telephone system.The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.This is an example of a(n) ________ call.


A)  assumptive
B)  preemptive
C)  follow-up
D)  prospecting
E)  courtesy

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