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    Services Marketing Concepts
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    Exam 11: Defining and Measuring Customer Satisfaction
  5. Question
    When Forming Customer Expectations,price Acts as A(n)
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When Forming Customer Expectations,price Acts as A(n)

Question 40

Question 40

Multiple Choice

When forming customer expectations,price acts as a(n) :


A) enduring service intensifier.
B) transitory service intensifier.
C) explicit service promise.
D) implicit service promise.
E) situational factor.

Correct Answer:

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