Bradley Wholesale Foods Purchased a New Computer System for the Personnel

Multiple Choice

Bradley Wholesale Foods purchased a new computer system for the personnel department.All of the equipment was delivered on time,installed properly,and the employees at Bradley were given effective systems training.The new equipment and the post-sale service surpassed the customer's expectations.The staff at Bradley Wholesale Foods has experienced a(n) :

A) moment of magic
B) moment of truth
C) moment of misery
D) level of service that is typical of all computer service companies
E) epiphany