Typically, When Consumers Are in a "Passive" Shopping Mode

Multiple Choice

Typically, when consumers are in a "passive" shopping mode

A) they are purposefully seeking assistance in order to make informed purchase decisions.
B) the information and advice they need to make a purchase comes to them unsolicited.
C) they tend to visit the website of a company or brand for product information.
D) they are perpetually in an information processing role.
E) they seek help from search engines in selecting brands of their choice.