Question 1

Which of the following is a comparative method of performance appraisals?

Accepted Answer

A)  Critical incident 
B)  Behavioral rating scales 
C)  Essay 
D)  Forced distribution

Question 2

Which of the following is typically the first stage in implementing a guided self-appraisal system using MBO?

Accepted Answer

A)  Job review and agreement 
B)  Continuing performance discussions 
C)  Setting of objectives 
D)  Development of performance standards

Question 3

Describe the features required in an effective performance management system.

Accepted Answer

The answer of Describe the features required in an effective...

Question 4

The category scaling method allows the rater to mark an employee's performance on a continuum indicating low to high levels of a particular characteristic.

Accepted Answer

A) True 
 B)False

Question 5

Development of performance standards is typically the first stage of management by objectives.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is behavior-based information?

Accepted Answer

A)  Cost reduction 
B)  Effective communication 
C)  Improved quality 
D)  Timeliness of response

Question 7

When a key part of performance management, the performance appraisal, is used to punish employees, performance management is less effective.

Accepted Answer

A) True 
 B)False

Question 8

Employee attitude is classified as trait-based information.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements is true of objective and subjective measures of performance appraisals?

Accepted Answer

A)  Objective measures can be observed and subjective measures require judgment on the part of the evaluator. 
B)  Subjective measures can be observed and objective measures require judgment on the part of the evaluator. 
C)  Both subjective and objective measures require judgment on the part of the evaluator and cannot be observed. 
D)  Both subjective and objective measures can be observed and do not require judgment on the part of an evaluator.

Question 10

Firms with maintenance-orientation cultures have more positive performance than those with performance-focused cultures.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true of appraisal interviews?

Accepted Answer

A)  Managers must not communicate praise or constructive criticism. 
B)  Managers must communicate only praise and not constructive criticism. 
C)  Managers must communicate both praise and constructive criticism. 
D)  Managers must communicate only constructive criticism and not praise.

Question 12

The major purpose of 360-degree feedback is to increase uniformity by soliciting like-minded views.

Accepted Answer

A) True 
 B)False

Question 13

The _____ occurs when ratings of all employees fall at the high end of the scale.

Accepted Answer

A)  primacy effect 
B)  recency effect 
C)  leniency error 
D)  central tendency

Question 14

Describe subjective and objective measures of performance appraisals.

Accepted Answer

The answer of Describe subjective and objective measures of performance...

Question 15

Define performance standards.

Accepted Answer

The answer of Define performance standards....

Question 16

Both numerical and nonnumerical performance standards can be established.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following belongs to the descriptive category in graphic rating scales?

Accepted Answer

A)  Employee development 
B)  Decision making 
C)  Communication effectiveness 
D)  Quantity of work

Question 18

Describe the entitlement approach and the performance-driven approach.

Accepted Answer

The answer of Describe the entitlement approach and the performance-driven...

Question 19

Define behaviorally anchored rating scales.

Accepted Answer

The answer of Define behaviorally anchored rating scales....

Question 20

Describe the administrative uses of performance appraisals.

Accepted Answer

The answer of Describe the administrative uses of performance appraisals....

Exam 10: Performance Management and Appraisal

Which of the following is a comparative method of performance appraisals?

Which of the following is typically the first stage in implementing a guided self-appraisal system using MBO?

Describe the features required in an effective performance management system.

The category scaling method allows the rater to mark an employee's performance on a continuum indicating low to high levels of a particular characteristic.

Development of performance standards is typically the first stage of management by objectives.

Which of the following is behavior-based information?

When a key part of performance management, the performance appraisal, is used to punish employees, performance management is less effective.

Employee attitude is classified as trait-based information.

Which of the following statements is true of objective and subjective measures of performance appraisals?

Firms with maintenance-orientation cultures have more positive performance than those with performance-focused cultures.

Which of the following is true of appraisal interviews?

The major purpose of 360-degree feedback is to increase uniformity by soliciting like-minded views.

The _____ occurs when ratings of all employees fall at the high end of the scale.

Describe subjective and objective measures of performance appraisals.

Define performance standards.

Both numerical and nonnumerical performance standards can be established.

Which of the following belongs to the descriptive category in graphic rating scales?

Describe the entitlement approach and the performance-driven approach.

Define behaviorally anchored rating scales.

Describe the administrative uses of performance appraisals.