menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Service Management Operations
  4. Exam
    Exam 4: The Service Encounter
  5. Question
    A Service Organization's Culture Is Communicated by All but One
Solved

A Service Organization's Culture Is Communicated by All but One

Question 1

Question 1

Multiple Choice

A service organization's culture is communicated by all but one of the following methods?


A) Choice of language.
B) Use of stories.
C) Motto.
D) Manual.

Correct Answer:

verifed

Verified

Related Questions

Q2: The most important attribute of customer-contact personnel

Q3: Acceptance of new technology by customers is

Q4: Which of the following firms has an

Q5: The Disney organization refers to its employees

Q6: In the context of the service encounter

Q7: A "moment of truth" is not _.<br>A)

Q8: A visit to a psychiatrist represents a

Q9: Self-service falls into the technology-_ service encounter

Q10: Serving a disabled person is an example

Q11: Situational vignette, role playing, and direct questioning

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines