Question 1

Which of the following is not a dynamic capability?

Accepted Answer

A) the ability to sense and seize new opportunities 
B) the ability to generate new knowledge 
C) the ability to reconfigure existing assets 
D) the ability to submit to conventional industry and market wisdom

Question 2

Creation of new knowledge involves the continual interaction of explicit and tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 3

Knowledge-based resources tend to be more explicit in nature.

Accepted Answer

A) True 
 B)False

Question 4

Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

Accepted Answer

A) True 
 B)False

Question 5

Attracting and retaining human capital is a challenge for many firms today. Firms experiencing high turnover should

Accepted Answer

A) focus on increased recruiting. 
B) decrease money spent on human capital. 
C) adopt effective retention strategies. 
D) make their work environment less stimulating.

Question 6

Unlike physical assets, intellectual property cannot be stolen by simply broadcasting it.

Accepted Answer

A) True 
 B)False

Question 7

Intellectual property rights are the tangible property owned by a firm.

Accepted Answer

A) True 
 B)False

Question 8

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

Accepted Answer

A) True 
 B)False

Question 9

Sharing knowledge and information throughout the organization can be a means of

Accepted Answer

A) conserving products and services. 
B) continuing with outdated products. 
C) conserving resources. 
D) overusing email.

Question 10

One of the most important elements in a good employee is his or her attitude. Firms should follow the adage: hire for attitude, train for skill.

Accepted Answer

A) True 
 B)False

Question 11

At Accenture, the knowledge of its consultants has been codified and stored in electronic repositories and, therefore, cannot be employed in many jobs by their huge number of consultants.

Accepted Answer

A) True 
 B)False

Question 12

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take and leave jobs.

Accepted Answer

A) True 
 B)False

Question 13

A firm like Intel has a market-to-book value ratio that falls between Apple-Microsoft and Nucor-General Motors. This is because its low level of investment in knowledge resources is matched by a correspondingly huge investment in plant and equipment.

Accepted Answer

A) True 
 B)False

Question 14

Top executives can use email effectively for all of the following except

Accepted Answer

A) updates on company strategy. 
B) executive perspectives on key issues. 
C) overview of the executive work for the month. 
D) updates on corporate intelligence.

Question 15

QFQ, Incorporated desires to have the most qualified people in every position throughout its organization. This is an example of a concern for

Accepted Answer

A) decreasing labor intensive training. 
B) developing social networks. 
C) leveraging organizational structure. 
D) developing human capital.

Question 16

Human capital mobility caused by social relationships occurs when talent emigrates from an organization to form start-up ventures.

Accepted Answer

A) True 
 B)False

Question 17

What is a major reason for Nokia to lose its competitive edge in the cell phone business?

Accepted Answer

A) The team consisted of scientists from around the world. 
B) The team consisted of only Finnish scientists. 
C) All of the work required diverse skill sets. 
D) Each scientist worked alone, separate from colleagues.

Question 18

Sharing knowledge and information throughout the organization is important for conserving resources, developing products and services, and thwarting new opportunity creation.

Accepted Answer

A) True 
 B)False

Question 19

Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

Accepted Answer

A) explicit 
B) theoretical 
C) tacit 
D) easily reproduced

Question 20

E-teams do not have the potential to acquire a broader range of human capital or the skills and capacities that are necessary to complete complex assignments.

Accepted Answer

A) True 
 B)False

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Which of the following is not a dynamic capability?

Creation of new knowledge involves the continual interaction of explicit and tacit knowledge.

Knowledge-based resources tend to be more explicit in nature.

Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

Attracting and retaining human capital is a challenge for many firms today. Firms experiencing high turnover should

Unlike physical assets, intellectual property cannot be stolen by simply broadcasting it.

Intellectual property rights are the tangible property owned by a firm.

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

Sharing knowledge and information throughout the organization can be a means of

One of the most important elements in a good employee is his or her attitude. Firms should follow the adage: hire for attitude, train for skill.

At Accenture, the knowledge of its consultants has been codified and stored in electronic repositories and, therefore, cannot be employed in many jobs by their huge number of consultants.

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take and leave jobs.

A firm like Intel has a market-to-book value ratio that falls between Apple-Microsoft and Nucor-General Motors. This is because its low level of investment in knowledge resources is matched by a correspondingly huge investment in plant and equipment.

Top executives can use email effectively for all of the following except

QFQ, Incorporated desires to have the most qualified people in every position throughout its organization. This is an example of a concern for

Human capital mobility caused by social relationships occurs when talent emigrates from an organization to form start-up ventures.

What is a major reason for Nokia to lose its competitive edge in the cell phone business?

Sharing knowledge and information throughout the organization is important for conserving resources, developing products and services, and thwarting new opportunity creation.

Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

E-teams do not have the potential to acquire a broader range of human capital or the skills and capacities that are necessary to complete complex assignments.