The Ultimate Test of Whether the Benefits of Training Outweigh

Multiple Choice

The ultimate test of whether the benefits of training outweigh the costs include:

A) Verbal reactions about the worthiness of the training sessions from those who participated.
B) Increased sales and profitability,better close ratios,and the number of new accounts opened.
C) A "before" and "after" training test.
D) An assessment of substantive behavior change.
E) All of these.