The Prospect States That,"This Lockable Gas Cap Is a Bit

Multiple Choice

The prospect states that,"This lockable gas cap is a bit of an inconvenience to have to open with a key." You respond with,"Yes,I can appreciate that; however we designed them like that so that thieves wouldn't be able to steal your expensive gasoline.Don't you think that's a great feature?" What techniques is the salesperson using?

A) Direct Denial
B) Boomerang
C) Indirect Denial
D) Misinformation
E) Closing the sale