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The Textbook Introduces a Four Step Process for Dealing with an Objection

Question 67

Multiple Choice

The textbook introduces a four step process for dealing with an objection raised by the prospect.In which step should the salesperson identify and clarify the objection?


A) between steps 3 and 4
B) between steps 1 and 4
C) step 4
D) step 2
E) step 3

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