Multiple Choice
Why are concerns about privacy acute for customers who use the electronic channel while they shop?
A) Electronic retailers ask for more information than necessary for a simple transaction
B) Consumers are concerned about their credit card security
C) A large amount of information can be collected without the consumer's knowledge
D) Consumers are concerned as to how the information is shared
E) All of these
Correct Answer:

Verified
Correct Answer:
Verified
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