Which of the Following Statements Regarding the Role of Salespeople

Multiple Choice

Which of the following statements regarding the role of salespeople is most accurate?

A) Salespeople have the greatest say in company policy and therefore are the customer's greatest advocates.
B) Salespeople create customer value by providing follow through after the sale.
C) Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
D) Salespeople are the most highly trained of all a firm's employees and therefore offer the greatest customer security.
E) Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the greatest financial leverage.