Question 1

Gisela has emerged from her interview with the managing editor of the large city newspaper.She is shaken and upset because the editor was insulting about her educational background,he pressured to answer confusing questions without time to collect her thoughts,and he asked her how she could deal with city politicians since she was a new graduate and "wet behind the ears." Gisela has experienced a ____ interview.

Accepted Answer

A)  situational 
B)  non-directive 
C)  realistic job preview 
D)  stress

Question 2

For the last five years,the director of HR for BiscuitMan Foods has given all new hires an "interpersonal intelligence" test.Now,the director is asking his assistant to calculate the correlations between each employee's test score and his/her performance appraisals,promotion records and whether they have stayed with the firm or have left.The HR director is conducting a

Accepted Answer

A)  synthetic validity test. 
B)  concurrent validity test. 
C)  face-validity test. 
D)  predictive validity test.

Question 3

Ernest is applying to a carpentry apprenticeship program.He must take a test involving mathematical calculations including working with fractions and geometry.This is illegal because carpentry is a manual labor job and these tests are cognitive and not job-related.

Accepted Answer

A) True 
 B)False

Question 4

What is the purpose of pre-employment screening?

Accepted Answer

A)  to provide a realistic job preview and discourage potential applicants who would be dissatisfied with the job 
B)  to weed out applicants with arrest records and convictions 
C)  to determine if applicants meet the minimum qualifications for open jobs 
D)  to obtain information for EEO and Affirmative Action reports

Question 5

When interviewing an applicant for a position as financial director of the city's symphony orchestra,the recruiter is strongly impressed by the fact that the applicant was a professional musician with a prestigious European orchestra for 10 years.The recruiter is suffering from the

Accepted Answer

A)  halo effect. 
B)  cultural noise. 
C)  favorable emphasis. 
D)  the dominant trait error.

Question 6

What are the purposes of the application form? What legal issues are involved with application forms?

Accepted Answer

The answer of What are the purposes of the application...

Question 7

Albert,a top-performing district manager,was fired when his employer learned that he had only attended the Ohio State University,and had not graduated with an MBA as Albert had indicated on his application form ten years earlier.The employer's application form contained a disclosure that falsification of application information was grounds for termination.Albert's attorney says that the employer's termination of Albert is illegal because application fraud is applicable only within the first year of employment with the employer.Albert's attorney is correct.

Accepted Answer

A) True 
 B)False

Question 8

For the position of firefighter in Smallville,the physical requirements are rigorous and selection involves many ability tests.Mark is hearing-impaired in both ears even with hearing aids.This impairment caused him to be disqualified even though Mark passed all the other physical tests and pencil-and-paper tests.This is an example of

Accepted Answer

A)  the compensatory approach to performance predictors. 
B)  the multiple hurdles approach to selection. 
C)  discrimination under the ADA. 
D)  person-organization mismatch.

Question 9

Which of the following is a fundamental purpose of the application form? It provides

Accepted Answer

A)  the initial document for the organization's EEO/affirmative action plans. 
B)  a defense in an ADA discrimination case. 
C)  a record of the employer's desire to hire someone for an open position. 
D)  a basic employee record for applicants who are eventually hired.

Question 10

"Aaron might not be the sharpest kid I ever met,since his cognitive scores are pretty low.But he has a wonderful interpersonal manner with guests in our simulations.I suggest that we hire him,and give him some intense training in our desk procedures." This is an example of the compensatory approach to combining predictors of work performance.

Accepted Answer

A) True 
 B)False

Question 11

The great advantage of structured selection interviews over unstructured interviews is their

Accepted Answer

A)  naturalness and ability to set the candidate at ease. 
B)  effectiveness at organizational branding. 
C)  consistency in evaluation of candidates. 
D)  flexibility in pursuing unexpected information about the candidate.

Question 12

When operating managers are allowed to select their own staff,the effectiveness of the selection process is enhanced because the operating managers have an instinctive feel for the type of employee who would perform well in their department.

Accepted Answer

A) True 
 B)False

Question 13

Glibb Design's interior decorators,designers,and architects work together in self-managing work groups.This structure is key to the organization's culture and it is important that new hires fit in with the work group to which they are assigned.In this case,it would be wise to use

Accepted Answer

A)  multiple-hurdle interviews. 
B)  situational interviews. 
C)  panel interviews. 
D)  team interviews.

Question 14

EEO laws require employers to collect data on race,sex and other demographics about their applicants.But,legally,employers are not allowed to use this information in making hiring decisions except in very limited circumstances.

Accepted Answer

A) True 
 B)False

Question 15

Since "soft skills" are difficult to test for,and interviewing for soft skills often disadvantages women candidates,the EEOC's guidelines require that applicants be selected for quantifiable or measurable "hard skills" only.

Accepted Answer

A) True 
 B)False

Question 16

What are the purposes of background investigations of job applicants? What are some of the legal issues involved?

Accepted Answer

The answer of What are the purposes of background investigations...

Question 17

Legally,for the person submitting an electronic job application to be counted as an "applicant," the requirements include all of the following EXCEPT

Accepted Answer

A)  the person has been ranked using "hit features" of the employer software. 
B)  the person possesses the minimum KSAs required for the job. 
C)  the person has received confirmation from the employer of his/her inquiry. 
D)  the person must have expressed interest in a particular position and is being considered by the employer.

Question 18

The selection process for hiring the assistant to the mayor of a large city includes giving the finalists three hypothetical crisis scenarios.One deals with a terrorist threat at a sporting event,another deals with a plane crash at the airport,and the third deals with a major earthquake.Each candidate must describe his/her approach to the crisis,which will be recorded and evaluated by a panel.This is an example of a

Accepted Answer

A)  competency interview. 
B)  behavioral interview. 
C)  stress interview. 
D)  situational interview.

Question 19

Lack of a fit between the person and the job is most likely to result from

Accepted Answer

A)  mistakes in evaluating the person's KSAs. 
B)  improper employee training. 
C)  negligent hiring. 
D)  a lack of a positive company "brand" that attracts qualified applicants.

Question 20

____ occurs when the candidate gives responses that are believed to be socially acceptable rather than factual.

Accepted Answer

A)  Manipulation 
B)  Prevarication 
C)  Cultural noise 
D)  First impression bias

Exam 7: Selecting Human Resources

Ernest is applying to a carpentry apprenticeship program.He must take a test involving mathematical calculations including working with fractions and geometry.This is illegal because carpentry is a manual labor job and these tests are cognitive and not job-related.

What is the purpose of pre-employment screening?

When interviewing an applicant for a position as financial director of the city's symphony orchestra,the recruiter is strongly impressed by the fact that the applicant was a professional musician with a prestigious European orchestra for 10 years.The recruiter is suffering from the

What are the purposes of the application form? What legal issues are involved with application forms?

Which of the following is a fundamental purpose of the application form? It provides

The great advantage of structured selection interviews over unstructured interviews is their

When operating managers are allowed to select their own staff,the effectiveness of the selection process is enhanced because the operating managers have an instinctive feel for the type of employee who would perform well in their department.

Glibb Design's interior decorators,designers,and architects work together in self-managing work groups.This structure is key to the organization's culture and it is important that new hires fit in with the work group to which they are assigned.In this case,it would be wise to use

EEO laws require employers to collect data on race,sex and other demographics about their applicants.But,legally,employers are not allowed to use this information in making hiring decisions except in very limited circumstances.

Since "soft skills" are difficult to test for,and interviewing for soft skills often disadvantages women candidates,the EEOC's guidelines require that applicants be selected for quantifiable or measurable "hard skills" only.

What are the purposes of background investigations of job applicants? What are some of the legal issues involved?

Legally,for the person submitting an electronic job application to be counted as an "applicant," the requirements include all of the following EXCEPT

Lack of a fit between the person and the job is most likely to result from

____ occurs when the candidate gives responses that are believed to be socially acceptable rather than factual.