Multiple Choice
_________ is a set of standards that document the implementation of a quality program. In order to be certified, suppliers need to provide documentation to an external examiner that they meet the ________ requirements. Once a firm is certified, it will be listed in a directory so that all of its potential customers can know which firms have been certified and to what level.
A) USO 9500 / USO 9500
B) PSO 9000 / PSO 9000
C) ASO 9600 / ASO 9600
D) ESO 9000 / ESO 9000
E) ISO 9001 / ISO 9001
Correct Answer:

Verified
Correct Answer:
Verified
Q2: _ reaches much wider than the traditional
Q3: The new or modified part agreement between
Q4: Implementing TQM requires the following:efining the _.Identifying
Q5: Customer focus and satisfaction
Q6: Six-sigma suppliers focus on all of the
Q7: The most severe penalty for poor quality
Q8: SPC uses two control charts to ensure
Q9: lthough the basic ideas of TM are
Q10: _ standards can be applied to both
Q11: Intensive price competition and information technology have